Last Updated: 11/23/2025
Fly Colombo International
Website: https://flycolombo.com
Fly Colombo International (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website flycolombo.com, communicate with us, or use our travel-related services.
By accessing or using our website, you consent to the practices described in this policy.
1. Information We Collect
1.1 Personal Information
We may collect the following personal data when you request services, submit inquiries, or make bookings:
- Full name
- Email address
- Phone number / WhatsApp number
- Passport details (only when required for ticketing)
- Date of birth
- Billing or payment details
- Travel preferences (dates, locations, number of pax, hotel category, etc.)
1.2 Non-Personal Information
- IP address
- Browser type & device information
- Cookies and usage data
- Pages visited, time spent on the website, and referring links
2. How We Use Your Information
We use your information to:
- Process flight bookings, hotel reservations, and travel packages
- Provide quotations and respond to inquiries
- Communicate updates related to bookings
- Improve our website and customer service
- Prevent fraud and maintain security
- Comply with legal and regulatory requirements
We do not sell or rent your personal data to any third parties.
3. Sharing Your Information
We may share your information only when necessary and for legitimate business purposes:
- Airlines, hotels, travel partners, and service providers for booking processing
- Payment processors for secure transactions
- Regulatory authorities, if legally required
- IT service providers who support our website and systems
All partners are required to maintain confidentiality and use data only for the intended purpose.
4. Cookies & Tracking Technologies
Our website may use:
- Cookies
- Analytics tools
- Session tracking
These help us improve your browsing experience. You may disable cookies in your browser settings, but some features may not function properly.
5. Data Security
We implement industry-standard security measures to protect your data:
- Secure servers
- Encrypted communications (HTTPS)
- Limited access to sensitive data
- Regular system monitoring
However, no online transmission is 100% secure. We strive to protect your information but cannot guarantee absolute security.
6. Data Retention
We retain your information:
- Only as long as necessary for booking purposes
- For legal compliance and internal record-keeping
- To handle future travel history or customer support requests
You may request deletion of your data at any time (unless legally required to retain it).
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request corrections
- Request deletion
- Withdraw consent
- Request a copy of your data
To make a request, contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party websites.
9. Children’s Privacy
We do not knowingly collect personal data from individuals under 16 years of age unless it is required for travel bookings and provided by a parent or guardian.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with a new “Last Updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact:
Fly Colombo International
Email: info@flycolombo.com
Phone / WhatsApp: +94 77 886 2828
Website: https://flycolombo.com